Terms of Service

Payment Methods

(Updated: 01/05/2024)

Welcome to iDrive UK

Introduction:

Thank you for choosing iDrive UK for your driving education needs. We are committed to providing you with a comprehensive and engaging learning experience tailored to make you a confident and safe driver.

Acceptance of Terms:

By using our services, you confirm that you accept these terms and that you agree to comply with them. If you do not agree to these terms, you must not use our services.

Changes to Terms:

We reserve the right to amend these terms from time to time to reflect changes to the law or our services. We will provide you with reasonable notice of these changes.

Course Access, Structure, and Pricing Overview

E-Learning Portal Access:

Upon successful registration, you will gain access to our market-leading e-learning portal, designed to provide a comprehensive educational experience covering various aspects of vehicle maintenance and operation.

Live Chat Support:

In addition to the e-learning platform, you have the opportunity to engage in one-on-one private tuition sessions via our live chat portal. Please ensure you are familiar with accessing the live chat by following the instructions provided upon registration.

Personalized Instruction:

Each course offering includes the possibility of one-on-one sessions with experienced instructors via our live chat portal, providing personalized guidance tailored to your learning pace and specific needs.

Flexible Course Hours:

Our courses are designed with a generous allocation of learning hours to ensure comprehensive coverage and mastery of the subject matter. The total hours stated are an upper limit, not a requirement, allowing you to progress at your own pace.

Course Offerings and Prices:

25-hour Interactive Course - £499
35-hour Interactive Course - £599
45-hour Interactive Course - £699

Course Delivery:

You will receive your course link via email three days before your scheduled course date. Please ensure that you check your email, including spam/junk folders, to find your course access link. If you do not receive your course link, please contact our team within 7 days of the scheduled course date. If not reported within this timeframe, the service will be considered rendered.

Intellectual Property Notice:

All course materials are copyrighted. Reproduction or distribution of materials without prior written consent is strictly prohibited.

Consumer Rights & Cancellations:

Cancellation Rights: You have the right to cancel your course purchase within 14 days without giving any reason. The cancellation period will expire 14 days after the contract is formed.

Waiver of Refund Rights After Course Commencement: Once you have accessed any course materials or participated in any part of the course, you waive your right to a refund. This is in accordance with UK consumer law, which acknowledges that refund rights may cease where a service has begun with the consumer’s consent.

To Cancel: To exercise your right to cancel, you must inform us of your decision by email.

Refunds: If you cancel within the 14-day cancellation period and have not started the course, we will refund all payments received from you, without undue delay.

Effects of Cancellation: Upon cancellation, all access to course materials will be revoked, and you must cease using any materials already provided.

Payment:

Payments are processed using third-party payment processors. You agree to abide by their terms when making payments.

Introduction to Privacy:

We respect your privacy and are committed to protecting your personal data. This policy explains how we handle and secure your information.

Information We Collect:

Personal Data: Such as your name, email address, telephone number, and payment details.

Usage Data: Information on how you use our website and services.

How We Use Your Information:

To provide and manage your access to our courses.

To communicate necessary account and service information.

Disclosure of Your Information:

Service Providers: For processing payments, managing data, and email distribution.

Legal Requirements: If required by law, we may need to disclose your data.

Data Security:

We implement appropriate security measures to protect against unauthorized access or data breaches.

Your Legal Rights:

Access: You have the right to request access to your personal data.

Rectification: You can request correction of your personal data.

Erasure: You have the right to request erasure of your personal data under certain conditions.

Restriction: You have rights to restrict the processing of your personal data.

Data Portability: You have the right to receive your personal data in a structured, commonly used format.

Object: You have the right to object to the processing of your personal data.

Consent Withdrawal: Where processing is based on consent, you can withdraw consent at any time.

Changes to This Privacy Policy:

We may update our privacy policy periodically to reflect changes in our practices or legal requirements.

Contacting Us:

For any questions or concerns about our terms or privacy practices, please contact us at

Company Details:

Trading Name: iDrive UK
Registered Company: UK GB Training Courses Ltd
Registered Office: 71-75 Shelton Street, Covent Garden, London, WC2H 9JQ, United Kingdom